ION Audio Max LP Troubleshooting Guide download pdf (Page 4)

9. Speakers – Listen to the audio from your playing vinyl record.

10. Volume – Controls the audio output level of the internal speakers

and the headphone output.

11. Headphone Jack – Connect headphones (sold separately) to

listen to your vinyl playback.

12. Aux Input – Connect another audio source, such as cassette tapes, to

this stereo 1/8” (3.5 mm) input to digitally convert the source through a

USB connection to a computer.

13. RCA Output** – The audio from a playing vinyl record is sent to this

line-level coaxial audio output. This must not be connected to phono

level devices. (If you do not already have an RCA cable, this can be

found at a local electronics retailer.)

14. USB Audio Output – Use the included USB cable to connect your

turntable to your computer. The USB connection will send audio from the turntable to your computer.

Please see the Using Max LP With Your Computer section of this manual for information.

15. Power – Use the included adapter to connect to wall power.

16. Power Button – Press this button to turn Max LP on/off.

Troubleshooting

If you experience any difficulties, please refer to the troubleshooting steps below as well as those in

the EZ Vinyl/Tape Converter manual included with this product.

I'm not hearing any audio when recording music to a computer:

o Make sure that Max LP is powered on and that the needle is on the record.

o Make Max LP is selected as your computer's default recording device (see the instructions below).

o Disconnect then reconnect the USB cable connecting Max LP to your computer.

Make sure the computer speakers are turned up and the volume is not muted. Try turning up the volume on the

Max LP's built-in speakers using the volume knob on the top panel of Max LP.

o If you are listening through your computer's speakers, make sure those speakers are selected as your computer's

default playback device (see the instructions below). Alternatively, you could connect Max LP's RCA outputs to a

stereo system or powered speakers. Do not connect them to phono-level inputs; Max LP's RCA outputs are line-

level and could damage a device with phono-level inputs.

(Note: The RCA outputs monitor the signal coming out of the turntable, not the signal coming from your computer.)

I'm not hearing any audio when playing music:

• If you are playing music from vinyl:

o Make sure that Max LP is powered on and that the needle is on the record.

o Connect Max LP's RCA outputs to a stereo system or powered speakers.

(Do not connect them to phono-level inputs; Max LP's RCA outputs are line-level and could damage a device with

phono-level inputs.)

o Make sure to adjust the volume knob on the turntable in order to hear your vinyl record playing through the built-in

speakers.

• If you are playing music from your computer:

o Make sure your software music player's volume is turned up.

o Make sure your computer's volume is turned up.

o Make sure your computer's speakers are selected as your computer's default playback device (see the instructions

below). (Max LP cannot be used as a playback device for your computer's audio.)

I am hearing a hum through my speaker or laptop when using the turntable:

• If you are recording to a laptop:

o Please connect the laptop to a grounded power supply (3 prong).

• If you are playing through a speaker:

o Ensure you are using the 12V 1A power adapter that was included with your product.

o If your volume is on max, try turning it down until the hum stops.

My turntable is not making any sound, or music is muffled:

o Take the cover off the stylus.

The turntable belt fell off:

o Please re-attach the belt to the turntable. For details on how to do this, see the guide located at

ionaudio.com/turntablebelt.

My turntable is not spinning:

o Ensure the turntable is powered on (power switch in the back).

o Ensure autostop is turned on and the tonearm is placed over record (if auto stop is off it should always be spinning

when power is on).

o If the above steps do not help, you may need to re-attach your turntable belt.

For details on how to do this, see the guide located at ionaudio.com/turntablebelt.

** WARNING: The RCA outputs are LINE level.

Please only connect these to LINE level inputs.

You may damage your receiver if you plug in a

LINE level device into a PHONO level input.

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ION Audio Max LP Troubleshooting Guide Page 4

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